It will usually take 4-15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Immediately after placing your order you should receive an email notification at the email you entered during the checkout process. Also if you have provided a mobile phone number you will receive notification text messages confirming your order and tracking information.
You will receive an e-mail with all your required tracking numbers once your items have been shipped. Handling and processing your order often takes 1-3 days but may take up to 5 days on a busy week.
Just click on “Track My Order” on the top menu on FreshDealShop.com to find the real-time update of your shipment. We will also be updating you via Email regarding the status of your Order so make sure that you’ve added email@example.com to you Email contacts.
We source our inventory from several locations within the US, Europe, and Asia. In order to keep our inventory affordable, fresh, and up to date with the latest styles we have a centralized fulfillment center in Asia that all of our products ship from.
Here at FreshDeal Shop we carry products that ship from different warehouses and locations. If you’ve ordered multiple products it is likely your items will have separate tracking numbers and will arrive within a few days of each other.
Please be sure to check the status of each delivery for more information!
If you have any questions or feedback we would love to hear from you! Please contact us at firstname.lastname@example.org
We will be more than happy to assist you. 🙂
We love what we do and we want you to love your items! If the product isn’t used and is in it’s original packaging, unworn, with no visible wear, smells, or animal hair may be returned within 30 days after arrival for a Full Refund.
Please note all shipping costs are non-refundable and customers are responsible for return shipping.
Our policy lasts 30 days. If 30 days have gone by since your goods have been delivered, unfortunately we can’t offer you a refund of any kind.
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once we receive returned packages they are inspected & will be processed within 3-6 business days. You will then be given a refund of the amount of the item at the time of purchase minus shipping charges. We are not responsible for any shipping costs, the customer is responsible for all shipping costs. All denied returns or returns received after 30 days will be donated to charity.
If you receive a damaged item you must notify us within 3 days of receipt at email@example.com for a replacement item or a refund to be issued. Also send photos of damaged items and packaging it arrived in.
If you decide to change your shipping address, please contact us immediately within 24 hrs of order placed. We will do our best to make the change, however, we cannot guarantee that we will be able to do so in time. If it’s too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us.
In order to get your beautiful new products out to you as soon as possible we can not accept cancellations more than 1 hour after your purchase. If you are within this time frame please email us at firstname.lastname@example.org. Otherwise we are more then happy to accept a return once you have received your products.
Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer.
We accept both Paypal and all major Credit Cards: American Express, Visa, and MasterCard. When you view your card/bank statement the transaction will appear as: FRESHDEAL for all transactions.
All taxes are Included in our pricing.
To get your items packed and out to you as soon as possible, your credit card is charged when you place an order. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order!
Yes! We love you and want to keep you and your personal information safe. The solution to this problem is to encrypt your sensitive data for transmission. Secure Sockets Layer (SSL) was created for this very purpose. SSL uses a complex system of key exchanges between your browser and the server you are communicating with in order to encrypt and protect your data. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Coupon codes must be entered at the time of purchase, no adjustments will be made if a code is not entered at the time of purchase.
You can always contact us for a special coupon code.